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Employer | Employee | Crisis Management/Trauma Response Services
 Employee Assistance Services
- Access to toll-free telephone assistance twenty-four hours a day/everyday
- Telephone consultation with employees and family members. (Telephone answered by Master's level mental health professional at all times.)
- Referral to local ResponseWorks mental health professional if needed
- Four in person consultation sessions per person (employee or family member)
- Four sessions available per occurrence
- Follow-up with referral sources
- Quarterly utilization reports
- Design of promotional material
Manager/Team Leader Consultation Services
- Access to program manager for consultation regarding personnel issues
- Coaching and assistance regarding use of the employee assistance program
- Training assistance in such areas as communication skills and teamwork
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- Workplace Violence Prevention and Response Services
ResponseWorks, Inc. emphasizes prevention when it comes to workplace violence and threatening behavior. We teach managers and other employees how to keep small problems from becoming explosive ones, and how to recognize and respond to an escalating threat to safety in the workplace. Whether the issue is work related or stems from domestic violence, our aim is to help make it much less likely that you will ever need our trauma response services. However, if you do, our training will have made you better able to respond effectively, and our crisis response team will be there to support you and your employees.
- Downsizing Consultation and Support Services
ResponseWorks, Inc. provides consultation and training for managers faced with implementing corporate downsizing policies. Assistance is provided through ongoing consultation regarding employee responses to job loss, as well as group training sessions.
Resources and support services are also provided to employees who face serious life transitions in terms of job loss, relocation and early retirement. Services are provided individually and in groups both for those losing their job as well as 'survivors'.
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Employer | Employee | Crisis Management/Trauma Response Services
Employee Support Services
- Child Care Consultation and Referral
- Elder Care Consultation and Referral
- Dependent Care Consultation and Referral
- College Resource and Referral Service
- Respite Care/Caregiver Resource and Referral
- On the Road Support Consultation and Referral
- Transition Support Services
- Legal Assistance-Telephone Consultation and Referral
- Financial Consultation
- Family Mediation Services
- Personal Will Preparation Service
New Employee Support Services
ResponseWorks has developed three new services involving the support of employees who are in particularly stressful life circumstances.
- Respite Care/Caregiver Relief Resources
- On the Road Support Services
- Transition Support Services
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When to call EAP
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 Adjustment to Divorce
Caregiver Responsibilities
Child Care Issues
Concerns about Aging Relatives
Death and Bereavement
Drug and Alcohol Problems | Depression and Anxiety
Financial/Budget Worries
Parenting Issues
Relationship Concerns
Work and Family Time Conflicts
Work-related Stress |
Employer | Employee | Crisis Management/Trauma Response Services
- Crisis Management and Response Services
ResponseWorks provides crisis management planning, traumatic stress response services, and training. ResponseWorks staff and network providers have experience in responding to natural disasters (such as earthquakes, floods, fires), terrorist acts, sudden death/violence affecting the workplace and communities, and transportation disasters.
ResponseWorks provides a full range of services to prepare companies and organizations to respond effectively and compassionately to traumatic events which affect their customers/members, employees, and family members.
Initial services include:
- Development of crisis plans (including family assistance)
- Testing of crisis plans through periodic drills
- Training and Consultation
Crisis Response Services include:
- Activation System-24 hours/7 days
- Professional Crisis Response Network
- On site Crisis Management assistance
- On site Traumatic Stress Support Services
- Family Assistance Services
- Liaison with appropriate authorities
- Complete Debriefing and Follow Up Services
- Incident Support Services for the Transportation Industry
ResponseWorks, Inc. announces a new service specifically designed to assist transportation companies in more effectively planning for and responding to incidents that create traumatic stress for their customers and employees. Seemingly 'minor incidents', those resulting in injury to passengers during travel, as well as 'close calls', create the need for information and services to alleviate traumatic stress and respond to serious customer care and business recovery issues.
ResponseWorks is equipped to assist in the planning for and responding to such incidents and is experienced in providing such services both to customers/passengers and employees. Our comprehensive approach includes:
- Incident Response Planning and Management
- Notification System
- Training for staff responsible for customer care
- Toll free assistance immediately available following an incident-in the US and internationally-for employees and passengers
- On site assistance for employees and passengers
- Consultation and coordination with Customer Service and Customer Relations personnel
- Qualified, experienced traumatic stress counseling, if needed
- Short term and long term follow up
If you are interested in learning more about these services please contact us at info@responseworks.com
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Employer | Employee | Crisis Management/Trauma Response Services
ResponseWorks, Inc.
11 Lincoln Avenue, Lambertville, New Jersey 08530, USA
Tel: (609) 397-9597
Fax: (609) 397-9587
Email: info@responseworks.com
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